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How do we connect with museum audiences – their stories and experiences – when even visiting museums is a sporadic, uncertain prospect? Covid-19 challenges museums to find new ways of connecting with communities. One approach is to ask audience members directly to record their experiences in response to questions such as “How did your family come to our community?” This community storytelling process encourages museums to reach out to connect with visitors where they are, whether in exhibits, outdoor satellite spaces, or at home.

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